Deno - Connectivity issues from AT&T networks to IPv4 – Incident details

All systems operational

Connectivity issues from AT&T networks to IPv4

Resolved
Partial outage
Started 17 days agoLasted 6 days

Affected

Deno Deploy

Operational from 12:30 PM to 12:52 PM, Partial outage from 12:52 PM to 2:58 PM

Edge Network

Operational from 12:30 PM to 12:52 PM, Partial outage from 12:52 PM to 2:58 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    All AT&T customers should now be able to access all Deno Deploy services over IPv4 once again. If you are still seeing issues, please reach out to us directly at support@deno.com.

    IPv6 traffic was unaffected during the course of the incident.

    If you were affected by this outage and would like to talk, please email us at support@deno.com.

  • Update
    Update

    The issue is still ongoing. We continue chasing AT&T to resolve the issue.

    AT&T users are not able to reach custom domains hosted on Deno Deploy over IPv4.

  • Identified
    Identified

    We are getting customer reports regarding connectivity issues to Deno Deploy from AT&T networks when connecting via IPv4.


    We are in contact with AT&T to resolve the issue as quickly as possible.


    IPv6 traffic is unaffected.

    If you are a Deno Deploy customer with a custom domain and are affected by this issue, please contact support@deno.com.